Sugar CRM

Sugar CRM is an online tool with which your employees can manage their data, meetings, emails and customer relationships. Basically, it's a SaaS (Software as a Service) which can be used by employees in a step towards Paperless Office. Available in Sugar Community Edition, Sugar Express, Sugar Professional and Sugar Enterprise versions, Sugar CRM is deployed on your servers and you can use it for:

• Account Management
• Activity Management
• Case Management
• Contact Management
• Email Marketing
• Forecasting
• Inbound Mail
• Knowledgebase
• Lead Management
• Marketing Analytics
• Multi-Channel Campaigns
• Opportunity Management
• Project Management
• Quotes & Contracts
• Self Service Portal
• Workflow Management
  

What obstacles stop employees performing to best effect

The management of the company should distribute questionnaires seeking answers about what employees are tolerating in their work & home lives. This technique is known to motivate employees as they feel lighter after sharing the worst parts. The company can eliminate practices that zap motivation.

Share company's primary goal

The employees of any company get more motivated when they understand the primary aim of the company they are working with. If the employer asks questions to its employees about how clear they are about the company's principles, priorities & mission the employer would get to know what does the employees think of the company and how motivated they are in taking initiatives. It has been seen that when the management of a company shares vision, values & aim with the employees of their company, the employees feel more motivated and their performance comes out in a better way.

Employee Motivation

For the overall growth of a company, its employees should be fully motivated to accomplish the tasks and should have a complete understanding of the future tasks so that threats can be overcome and growth can be achieved. Here are ten tips for questionnaires on employee motivation:

• What is the 'primary aim' of your company?
• What obstacles stop employees performing to best effect?
• What really motivates your staff?
• Do employees feel empowered?
• Are there any recent changes in the company that might have affected motivation?
• What are the patterns of motivation in your company?
• Are employee goals and company goals aligned?
• How do employees feel about the company?
• How involved are employees in company development?
• Is the company's internal image consistent with its external one?
  

Task list organization

Task lists are often tiered. The simplest tiered system includes a general to-do list (or task-holding file) to record all the tasks the person needs to accomplish, and a daily to-do list which is created each day by transferring tasks from the general to-do list. Task lists are often prioritized:

• An early advocate of "ABC" prioritization was Alan Lakein. In his system "A" items were the most important ("A-1" the most important within that group), "B" next most important, "C" least important.
• A particular method of applying the ABC method assigns "A" to tasks to be done within a day, "B" a week, and "C" a month.
• To prioritize a daily task list, one either records the tasks in the order of highest priority, or assigns them a number after they are listed ("1" for highest priority, "2" for second highest priority, etc.) which indicates in which order to execute the tasks. The latter method is generally faster, allowing the tasks to be recorded more quickly.
  

Employee Management

The topic of Employee Management is a part of People management & includes topics such as Employee Performance Management, Hiring & Training Employees, Team Building Exercises & Employee Motivation.

Exit Interview form

Here are the contents of the form for the Exit Interview of en employee from a company:

• Employee Name
• Termination Date
• Employee ID
• Eligible for Rehire
• Job Title
• Reason for Termination (Voluntary & Involuntary)
• Employee Comments
• Interviewer Comments
• Employee's Signature
• Interviewer's Signature
• Date