Sugar CRM

Sugar CRM is an online tool with which your employees can manage their data, meetings, emails and customer relationships. Basically, it's a SaaS (Software as a Service) which can be used by employees in a step towards Paperless Office. Available in Sugar Community Edition, Sugar Express, Sugar Professional and Sugar Enterprise versions, Sugar CRM is deployed on your servers and you can use it for:

• Account Management
• Activity Management
• Case Management
• Contact Management
• Email Marketing
• Forecasting
• Inbound Mail
• Knowledgebase
• Lead Management
• Marketing Analytics
• Multi-Channel Campaigns
• Opportunity Management
• Project Management
• Quotes & Contracts
• Self Service Portal
• Workflow Management